We handle Amazon supplement listing suppressions, account health flags, compliance warnings, and reinstatement cases. Calm, structured, fast. If your supplement brand is in trouble on Amazon US, tell us what's happening — we'll tell you honestly whether we can help, and how quickly.
If your supplement listing just got suppressed or your account got flagged, you're probably reading this at 11 PM with a knot in your stomach. That's the situation. Revenue just stopped, and Amazon's messaging is typically vague about why. We understand.
Here's what we can say honestly: most supplement suppressions are fixable. Most account flags can be cleared. Not every case, and not always quickly — some situations require documentation the brand doesn't have, or appeals that Amazon ultimately denies. We won't promise outcomes we can't guarantee. But the majority of cases we take on do get resolved, and usually faster than the brand expected.
The most important thing right now is to stop guessing and start working the problem methodically. Suppressions and flags have patterns. Amazon's appeal process has structure. We know both — this is what we do, specifically for supplement brands on Amazon US.
Fill out the form below or email directly. We'll reply within one business day, often within a few hours. If we can help, we'll tell you how. If we can't, we'll tell you that too — and point you toward someone who can.
These are the situations we help supplement brands with. If yours isn't listed here but sounds adjacent, describe it in the form — we'll tell you whether it's in our scope.
An ASIN got pulled because of claims language, ingredient flags, or a recent Amazon supplement policy update. Revenue stopped. Amazon's response explains what went wrong in vague terms, at best.
Your entire account health took a hit — or worse, got suspended. Section 3 violations, listing policy issues, or performance metrics Amazon now considers unacceptable. Every hour matters here.
Amazon is requesting COAs, manufacturer invoices, ingredient documentation, or safety paperwork. The request has a deadline. If you miss it, listings get pulled. We know what they actually need vs. what they ask for.
You got a warning — not a suspension yet — about claims language in one or more listings. This is fixable before it escalates, but it requires the right changes, not guesswork. Acting fast here prevents the next step.
You've already appealed and Amazon rejected it. The stakes are higher now — wrong second appeal language can lock the case. We come in clean, assess what the previous appeal got wrong, and build a structured second submission.
Variations were merged or broken incorrectly. Parent/child ASINs showing wrong data. Buy Box issues tied to catalog structure. These are not always urgent, but they erode margin quietly until fixed.
Every rescue case follows the same structure. Triage first. Diagnosis before action. Then the appeal or fix, then the aftercare. Rushing the first two steps is how appeals fail — we don't rush them.
30-minute call, typically same-day or next-day. We understand what happened, when, and what's already been done. We assess fixability and give you an honest initial read.
We review the actual Amazon communications, the ASIN, your documentation, and any prior appeals. We identify the real reason for the action — which is often not what Amazon's message says.
We draft the appeal or execute the fix — claims language rewrites, documentation preparation, POA construction, or whatever the specific case requires. Structured, referenced, non-generic.
Once reinstated, we recommend the structural fixes that prevent the issue from recurring. Most brands choose to continue with us at this point — but that's separate from the rescue.
We're not going to promise things agencies shouldn't promise. Amazon's appeal system is partially opaque and entirely outside our control. What we can promise is how we work — structured, fast, and honest about the odds at every stage.
Fill out the form below. We'll triage it within one business day — often within a few hours. If you'd rather email directly, we're at hello@fussypenguins.com — mark the subject "Rescue" and we'll prioritize it.